Privacy Policy & Terms and Conditions

Privacy Policy & Terms and Conditions

Updated at: 05 January 2025

Privacy Policy

Cosmetone Cyprus, owned by ProCosmeticHub LTD, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you use our website www.cosmetone.cy and related services.

1. Definitions and Key Terms

  • Cookie: A small file stored by your browser to analyze your activity on the site.
  • Company: ProCosmeticHub LTD, located at Strovolos, 77, Floor 4, Flat/Office 401, 2018 Nicosia, Cyprus.
  • Customer: A person who registers or uses the services of Cosmetone Cyprus.
  • Device: Any Internet-connected device (computer, smartphone, tablet, etc.).
  • IP address: A unique identifier used to connect to the Internet.
  • Personal Data: Information that allows identification of an individual (name, email, address, etc.).

2. Information We Collect

  • Identity Information: Name, surname, email address, phone number.
  • Address Information: Shipping and billing addresses.
  • Technical Information: IP address, device type, cookies.
  • Purchase Information: Order details, payment information.
  • Social Media Information: Data from social networks (with your consent).

3. How We Use Your Information

  • Processing orders and delivering goods.
  • Personalizing the user experience.
  • Sending updates and promotional materials (with your consent).
  • Improving website functionality.

4. Sharing Your Information

  • With third-party service providers (payment processors, couriers, analytics companies) for service delivery.
  • With government authorities as required by law.
  • With buyers or successors in case of company reorganization or sale.

5. Cookies

We use cookies to save your preferences and collect analytics to improve the service. You can manage cookies in your browser settings.

6. Data Retention

We retain your data for as long as necessary to provide services or comply with legal requirements. After that, the data is deleted or anonymized.

7. Your Rights

  • Request access to your data.
  • Request corrections or deletion of your information.
  • Restrict the processing of your data.

To exercise your rights, contact us at: Email: [email protected]

Terms and Conditions

1. General Terms

By using our website, you agree to these Terms. If you do not agree with any part of these Terms, discontinue using the site.

2. Use of Website

  • You are prohibited from using the site for unlawful purposes.
  • Copying or distributing site content without permission is prohibited.

3. Ordering

  • Prices are listed in Euros (€) and include VAT.
  • After placing an order, you will receive a confirmation email.
  • We reserve the right to refuse any order.

4. Shipping and Returns

  • Shipping is available within Cyprus and takes 2-3 days.
  • Products can be returned within 14 days of receipt.
  • Returns are only accepted for unopened and unused products.

5. Limitation of Liability

The company is not responsible for temporary unavailability of the website or damages caused by improper use of products.

6. Governing Law

These Terms are governed by the laws of Cyprus, and all disputes are resolved in the courts of Cyprus.

Contact Us

If you have any questions, contact us at: